Legal Policies

Regulatory Compliance

FSP.GLOBAL is committed to maintaining the highest standards of regulatory compliance. We adhere to:

• IATA NDC (New Distribution Capability) standards
• PCI DSS (Payment Card Industry Data Security Standard)
• GDPR (General Data Protection Regulation)
• CCPA (California Consumer Privacy Act)
• Applicable travel industry regulations in all operating jurisdictions

Security Policies

Our security framework includes:

• End-to-end encryption for all data transmissions
• Multi-factor authentication for user accounts
• Regular penetration testing and vulnerability assessments
• Employee security awareness training
• Incident response and breach notification procedures

Data Governance

We implement robust data governance practices including:

• Data classification and handling procedures
• Retention and disposal policies
• Cross-border data transfer safeguards
• Third-party vendor risk management
• Regular audits and compliance reviews

Anti-Fraud Measures

FSP.GLOBAL employs comprehensive anti-fraud measures to protect both agencies and travelers:

• Real-time transaction monitoring
• Pattern detection and anomaly alerts
• Verification protocols for high-value bookings
• Collaboration with law enforcement and industry bodies
• See our Fraudulent Booking Websites page for more information

Audit Rights

Upon reasonable notice, customers may request audits of our compliance with these policies. Audit reports and certifications (SOC 2, ISO 27001) are available upon request for enterprise customers.

Contact

For questions about our legal policies, please contact legal@fspglobal.live